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Chapter 1: Implement Dynamics 365 Sales-Configure core functionality of Dynamics 365 Sales-Evaluate predictive lead and opportunity scoring model performance
Chapter 2: Implement Dynamics 365 Sales-Configure core functionality of Dynamics 365 Sales-Configure predictive lead and opportunity scoring models
Chapter 3: Implement Dynamics 365 Sales-Configure core functionality of Dynamics 365 Sales-Enable and configure predictive lead and opportunity scoring
Chapter 4: Implement Dynamics 365 Sales-Configure core functionality of Dynamics 365 Sales-Configure the lead qualification experience
Chapter 6: Implement Dynamics 365 Sales-Configure core functionality of Dynamics 365 Sales-Interpret the Sales Pipeline chart
Chapter 7: Implement Dynamics 365 Sales-Configure core functionality of Dynamics 365 Sales-Interpret the opportunity pipeline view
Chapter 8: Implement Dynamics 365 Sales-Configure core functionality of Dynamics 365 Sales-Configure and deploy the Sales mobile app
Chapter 9: Implement Dynamics 365 Sales-Configure core functionality of Dynamics 365 Sales-Enable email validation
Chapter 10: Implement Dynamics 365 Sales-Set up the product catalog-Configure product catalog settings
Chapter 11: Implement Dynamics 365 Sales-Set up the product catalog-Differentiate the product catalog components
Chapter 12: Implement Dynamics 365 Sales-Set up the product catalog-Manage the product lifecycle, including creating, revising, cloning, and retiring
Chapter 13: Implement Dynamics 365 Sales-Set up the product catalog-Customize the enhanced experience for adding products
Chapter 14: Implement Dynamics 365 Sales-Set up the product catalog-Create product bundles
Chapter 15: Implement Dynamics 365 Sales-Set up the product catalog-Configure product families
Chapter 16: Implement Dynamics 365 Sales-Set up the product catalog-Build price lists and product pricing
Chapter 18: Implement Dynamics 365 Sales-Set up the product catalog-Configure multiple currencies and evaluate currency calculations
Chapter 19: Implement Dynamics 365 Sales-Configure goals and forecasting-Create and edit goals
Chapter 20: Implement Dynamics 365 Sales-Configure goals and forecasting-Configure rollup queries
Chapter 21: Implement Dynamics 365 Sales-Configure goals and forecasting-Manage forecasts
Chapter 22: Implement Dynamics 365 Sales-Configure goals and forecasting-Build forecasts from templates
Chapter 23: Implement Dynamics 365 Sales-Configure goals and forecasting-Configure security for and access to forecasts
Chapter 24: Implement Dynamics 365 Sales-Configure and use Sales intelligence features-Configure and use the assistant
Chapter 25: Implement Dynamics 365 Sales-Configure and use Sales intelligence features-Configure and manage custom insight cards
Chapter 26: Implement Dynamics 365 Sales-Configure and use Sales intelligence features-Differentiate standard and premium Sales Insights features
Chapter 27: Implement Dynamics 365 Sales-Configure and use Sales intelligence features-Interpret relationship analytics and improve relationship health
Chapter 28: Implement Dynamics 365 Sales-Configure and use Sales intelligence features-Configure Copilot in Sales
Chapter 29: Implement Dynamics 365 Sales-Configure sales engagement-Personalize the Sales accelerator
Chapter 30: Implement Dynamics 365 Sales-Configure sales engagement-Customize the workspace
Chapter 31: Implement Dynamics 365 Sales-Configure sales engagement-Manage the sales pipeline by using the work list
Chapter 32: Implement Dynamics 365 Sales-Configure sales engagement-Configure the Sales accelerator record types and security roles
Chapter 33: Implement Dynamics 365 Sales-Configure sales engagement-Create and manage sequences
Chapter 34: Implement Dynamics 365 Sales-Configure sales engagement-Create and manage assignment rules
Chapter 35: Implement Dynamics 365 Sales-Configure sales engagement-Configure lead and opportunity segments
Chapter 37: Implement Dynamics 365 Sales-Configure sales engagement-Connect sequences to records
Chapter 38: Configure and customize Dataverse and model-driven apps-Modify model-driven apps-Configure an app for offline work
Chapter 39: Configure and customize Dataverse and model-driven apps-Modify model-driven apps-Configure model-driven apps
Chapter 40: Configure and customize Dataverse and model-driven apps-Perform configuration and setup with native tools-Create and manage email templates
Chapter 41: Configure and customize Dataverse and model-driven apps-Perform configuration and setup with native tools-Build Word templates
Chapter 42: Configure and customize Dataverse and model-driven apps-Perform configuration and setup with native tools-Build Excel templates
Chapter 43: Configure and customize Dataverse and model-driven apps-Perform configuration and setup with native tools-Share templates
Chapter 44: Configure and customize Dataverse and model-driven apps-Perform configuration and setup with native tools-Configure duplicate detection
Chapter 45: Configure and customize Dataverse and model-driven apps-Perform configuration and setup with native tools-Configure bulk deletion
Chapter 46: Configure and customize Dataverse and model-driven apps-Perform configuration and setup with native tools-Configure Dataverse search
Chapter 47: Configure and customize Dataverse and model-driven apps-Configure Dataverse table settings-Configure relationship behaviors
Chapter 48: Configure and customize Dataverse and model-driven apps-Configure Dataverse table settings-Configure auditing of data
Chapter 49: Configure and customize Dataverse and model-driven apps-Configure Dataverse table settings-Configure connections and connection roles
Chapter 50: Configure and customize Dataverse and model-driven apps-Implement business logic-Configure business rules
Chapter 51: Configure and customize Dataverse and model-driven apps-Implement business logic-Configure formula columns
Chapter 52: Configure and customize Dataverse and model-driven apps-Implement business logic-Maintain classic workflows in Dataverse
Chapter 53: Configure and customize Dataverse and model-driven apps-Implement business logic-Configure calculated and rollup columns
Chapter 55: Configure and customize Dataverse and model-driven apps-Implement business logic-Evaluate low-code business logic options
Chapter 56: Configure and customize Dataverse and model-driven apps-Implement business logic-Use the Dataverse connector in a cloud flow
Chapter 57: Configure and customize Dataverse and model-driven apps-Customize the user experience-Differentiate form types
Chapter 58: Configure and customize Dataverse and model-driven apps-Customize the user experience-Differentiate view types
Chapter 59: Configure and customize Dataverse and model-driven apps-Customize the user experience-Configure the timeline control
Chapter 60: Configure and customize Dataverse and model-driven apps-Customize the user experience-Configure focused view
Chapter 61: Configure and customize Dataverse and model-driven apps-Customize the user experience-Embed Power BI dashboard, reports, and tiles
Chapter 62: Implement the Dynamics 365 App for Outlook-Manage Sales data and interactions in Outlook-Differentiate the Dynamics 365 App for Outlook features
Chapter 63: Implement the Dynamics 365 App for Outlook-Manage Sales data and interactions in Outlook-Perform common tasks
Chapter 64: Implement the Dynamics 365 App for Outlook-Manage Sales data and interactions in Outlook-Deploy the Dynamics 365 App for Outlook to users
Chapter 65: Implement the Dynamics 365 App for Outlook-Configure mailboxes and server-side sync-Configure mailboxes
Chapter 66: Implement the Dynamics 365 App for Outlook-Configure mailboxes and server-side sync-Configure server-side sync
Chapter 67: Implement the Dynamics 365 App for Outlook-Configure mailboxes and server-side sync-Configure folder-level tracking
Chapter 68: Implement the Dynamics 365 App for Outlook-Configure mailboxes and server-side sync-Configure email settings
Chapter 69: Implement security and customizations in Dynamics 365 Sales-Manage security for Dynamics 365 Sales-Implement hierarchy security
Chapter 70: Implement security and customizations in Dynamics 365 Sales-Manage security for Dynamics 365 Sales-Manage security roles for Sales
Chapter 71: Implement security and customizations in Dynamics 365 Sales-Manage security for Dynamics 365 Sales-Create and manage teams
Chapter 72: Implement security and customizations in Dynamics 365 Sales-Manage security for Dynamics 365 Sales-Share a model-driven app
Chapter 73: Implement security and customizations in Dynamics 365 Sales-Manage security for Dynamics 365 Sales-Evaluate security privileges by using access checker
Chapter 74: Implement security and customizations in Dynamics 365 Sales-Manage security for Dynamics 365 Sales-Associate Microsoft Entra groups with environments
Chapter 75: Implement security and customizations in Dynamics 365 Sales-Manage security for Dynamics 365 Sales-Diagnose user access issues
Chapter 76: Implement security and customizations in Dynamics 365 Sales-Customize Dynamics 365 Sales-Configure relationship mappings on Sales tables
Chapter 77: Implement security and customizations in Dynamics 365 Sales-Customize Dynamics 365 Sales-Configure lead and opportunity status reasons
Chapter 78: Implement security and customizations in Dynamics 365 Sales-Customize Dynamics 365 Sales-Configure opportunity close
Chapter 79: Implement security and customizations in Dynamics 365 Sales-Customize Dynamics 365 Sales-Configure automatic creation rules for leads
Chapter 80: Demonstrate Dynamics 365 Customer Insights capabilities-Create unified customer profiles and use the profiles in other apps-Share customer profiles and segments in Dataverse
Chapter 81: Demonstrate Dynamics 365 Customer Insights capabilities-Create unified customer profiles and use the profiles in other apps-Enhance the sales process by using Customer Insights - Data
Chapter 82: Demonstrate Dynamics 365 Customer Insights capabilities-Create unified customer profiles and use the profiles in other apps-Create measures and segments in Customer Insights - Data
Chapter 83: Demonstrate Dynamics 365 Customer Insights capabilities-Create unified customer profiles and use the profiles in other apps-Perform data unification
Chapter 84: Demonstrate Dynamics 365 Customer Insights capabilities-Create unified customer profiles and use the profiles in other apps-Ingest data
Chapter 85: Demonstrate Dynamics 365 Customer Insights capabilities-Create journeys by using real-time marketing-Create emails by using templates
Chapter 86: Demonstrate Dynamics 365 Customer Insights capabilities-Create journeys by using real-time marketing-Create a segment-based journey
Chapter 87: Demonstrate Dynamics 365 Customer Insights capabilities-Create journeys by using real-time marketing-Create a trigger-based journey
Chapter 88: Demonstrate Dynamics 365 Customer Insights capabilities-Create journeys by using real-time marketing-Configure lead scoring models in Customer Insights - Journeys
Chapter 89: Demonstrate Dynamics 365 Customer Insights capabilities-Create journeys by using real-time marketing-Capture information by using forms
Chapter 90: Extend and enhance Dynamics 365 Sales capabilities -Manage Microsoft 365 Copilot for Sales in Dynamics 365 Sales-Deploy Copilot for Sales
Chapter 91: Extend and enhance Dynamics 365 Sales capabilities -Manage Microsoft 365 Copilot for Sales in Dynamics 365 Sales-Customize Copilot for Sales forms and fields
Chapter 92: Extend and enhance Dynamics 365 Sales capabilities -Implement collaboration features-Configure document management
Chapter 93: Extend and enhance Dynamics 365 Sales capabilities -Implement collaboration features-Configure Teams calling
Chapter 94: Extend and enhance Dynamics 365 Sales capabilities -Implement collaboration features-Configure text messages
Chapter 95: Extend and enhance Dynamics 365 Sales capabilities -Implement collaboration features-Configure Teams collaboration

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