Morgan Stanley | Director - Indirect Sourcing Manager (Corporate Services) | Mumbai, India | 6+ Years | Best in Industry
Morgan Stanley - Director - Indirect Sourcing Manager (Corporate Services)
Primary Location: Non-Japan Asia-India-Maharashtra-Mumbai
Education Level: Bachelor's Degree
Job: Other
Employment Type: Full Time
Job Level: Director
Description
We are seeking candidates to join our Global Supplier Services team within Corporate Services as an Indirect Sourcing Manager responsible for managing Indirect sourcing activities. Commodities include Professional Services, Benefits, Marketing, Construction & Facilities Management.
The Corporate Services division provides solutions enabling Morgan Stanley's workforce across global workplace locations to effectively support and deliver value to our business clients. This Director-level position sits within Firmwide Sourcing and is responsible for all elements of the Source to Contract process, including:
- Business demand management
- Supplier management
- Competitive bidding
- Sourcing project management
- Negotiations
- Contracting
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions and individuals around the world achieve their financial goals.
Are you interested in joining a team that's eager to create, innovate, and make an impact on the world?
What you'll do in the role:
- Facilitate new supplier engagements and service/product renewals focusing on assigned category and strategic suppliers.
- Serve as a trusted advisor to business stakeholders and work collaboratively with technology colleagues.
- Develop sound sourcing and commodity strategies that drive business value and mitigate risk.
- Maximize commercial impact through competitive bids and benchmarking/advisory.
- Analyze supplier proposals and negotiate best-in-class contract terms and value propositions.
- Work cross-functionally with Finance, Legal, and Compliance to draft and execute contracts.
- Complete documentation and system requirements as needed to enable the Source to Pay process.
Qualifications
What you'll bring to the role:
- Bachelor's degree
- At least 6 years of relevant experience in Indirect sourcing positions. Demonstrated subject matter expertise in at least one or more commodity areas:
- Experience in the Professional Services Commodity, including drafting complex Statements of Work.
- Experience in the execution of large and complex Benefits Agreements, Learning and Development Commodity, and/or Marketing and Business Development Sourcing.
- Experience in Security Services, Design and Construction, Amenities, and Move Management with demonstrated thought leadership in designated categories.
- Commercial negotiation and influencing skills to drive savings and deliver value to stakeholders.
- Experience in contract interpretation, analysis, and drafting across Master and Sub-Agreements.
- Strong Sourcing skills and the ability to execute across all elements of the Source to Manage lifecycle.
- Outstanding interpersonal skills, including the ability to develop and nurture both business and supplier relationships.
Additionally, the successful candidate must:
- Be highly motivated, proactive, and take ownership of tasks and projects.
- Possess strong written and verbal communication skills.
- Demonstrate proficiency in the Microsoft Office suite of products.
- Have experience using procurement tools such as Ariba.
ApplyURL: https://ms.taleo.net/careersection/2/jobdetail.ftl?job=3258378&src=Eightfold
Prepare for real-time interview for : Morgan Stanley | Director - Indirect Sourcing Manager (Corporate Services) | Mumbai, India | 6+ Years | Best in Industry with these targeted questions & answers to showcase your skills and experience in first attempt, with 100% confidence.
Question:
How do you handle a project where the requirements change halfway through development?
Answer:
When requirements change midway through a project, I first assess the impact on the timeline, budget, and resources. I work with stakeholders to understand the reasons for the change and adjust the project plan accordingly. I communicate with the team to ensure they are aware of the new direction and re-prioritize tasks to focus on the most critical updates. I also review the project scope to ensure that any additional requests are managed carefully to avoid scope creep. By staying flexible and communicative, I help the team adapt without losing momentum.
Question:
Describe a time when you had to onboard a new team member in the middle of a project. How did you ensure they integrated smoothly?
Answer:
When onboarding a new team member mid-project, I ensure they have a clear understanding of the project’s current status and goals. I provide them with any necessary documentation and a walkthrough of the project’s key components. I also pair them with an experienced team member who can offer guidance and answer questions. Regular check-ins with the new hire help me monitor their progress and address any challenges. By providing structured support and ensuring clear communication, I help them integrate quickly and contribute effectively.
Question:
How do you handle competing demands from multiple stakeholders with differing priorities?
Answer:
When faced with competing demands, I first seek to understand each stakeholder’s priorities and the rationale behind their requests. I assess how each demand impacts the overall project objectives and then facilitate a discussion to align stakeholder expectations. By focusing on the project’s critical goals and communicating the trade-offs, I help stakeholders agree on a compromise. If necessary, I involve leadership to make decisions on prioritization. Clear communication and collaboration are key to managing these competing priorities effectively.
Question:
Tell me about a time when you had to recover a project that was falling behind schedule. What steps did you take?
Answer:
When a project was falling behind schedule, I started by identifying the causes of the delays, such as bottlenecks or resource constraints. I then revised the project plan, re-prioritizing tasks and reallocating resources where necessary. I communicated the new plan to stakeholders and the team to ensure alignment on the revised timeline. I also implemented regular status updates and tighter progress tracking to avoid further delays. By addressing the issues directly and adjusting the plan, we were able to catch up and successfully complete the project.
Question:
How do you ensure that you stay organized and manage multiple projects simultaneously?
Answer:
To manage multiple projects, I rely on project management tools to track tasks, deadlines, and progress. I prioritize tasks based on urgency and importance, ensuring that high-priority projects receive attention first. I allocate specific time blocks for each project and hold regular status meetings with my team to stay updated on progress. By maintaining a detailed project schedule and staying proactive, I ensure that all projects move forward smoothly and on time.
Question:
Describe a time when you had to take over a project from a colleague. How did you get up to speed quickly?
Answer:
When I took over a project from a colleague, I began by reviewing all existing project documentation, including timelines, deliverables, and communication with stakeholders. I scheduled meetings with the team to understand the current status and any challenges they were facing. I also reached out to stakeholders to ensure alignment on expectations and timelines. By immersing myself in the project details and maintaining open communication, I was able to get up to speed quickly and lead the project to a successful completion.
Question:
How do you approach a situation where a project is delivered on time but doesn’t meet the client’s expectations?
Answer:
If a project is delivered on time but fails to meet client expectations, I first engage with the client to understand their concerns and the gaps between expectations and the deliverables. I then assess whether the issue stemmed from miscommunication, unclear requirements, or execution errors. Based on this assessment, I work with the team to make necessary adjustments or propose solutions that address the client’s concerns. Moving forward, I ensure tighter alignment with the client throughout the project to prevent similar issues.
Question:
Tell me about a time when you had to manage a project with very tight resources. How did you make it work?
Answer:
In a project with tight resources, I focused on prioritizing the most critical tasks and eliminating non-essential activities. I optimized the use of available resources by cross-training team members and ensuring efficient collaboration. I also maintained transparent communication with stakeholders to manage their expectations and secured additional resources when possible. By focusing on what was most important and making the best use of the team’s strengths, we were able to deliver the project successfully despite the constraints.
Question:
How do you approach measuring project success, beyond simply completing it on time and within budget?
Answer:
Beyond on-time and within-budget completion, I measure project success by evaluating the quality of deliverables, client or stakeholder satisfaction, and the project’s alignment with strategic objectives. I also assess whether the project met the key performance indicators (KPIs) that were defined at the outset. Additionally, I hold post-project reviews with the team and stakeholders to gather feedback and identify lessons learned, which helps refine future processes and improve overall success.
Question:
Describe a time when you had to work with a team that had low morale. How did you motivate them and improve performance?
Answer:
I once worked with a team that was feeling demotivated due to a series of challenging projects. To address this, I initiated open conversations to understand their concerns and challenges. I then focused on setting clear, achievable goals and celebrating small wins along the way to rebuild their confidence. I also provided opportunities for team members to contribute their ideas and take ownership of tasks. By fostering a collaborative and supportive environment, I was able to boost morale and improve team performance over time.
Question: Describe a time you had to work with a team to achieve a shared goal. What role did you play, and what was the outcome?
Answer: (Focus on your teamwork skills and contributions.)
"In my previous role, we had a project to [briefly describe the project and goal]. I played the role of [your role, e.g., project coordinator, lead developer, etc.], and my key responsibilities included [list your key responsibilities]. To ensure success, I [describe your actions, e.g., facilitated communication, organized meetings, tracked progress, resolved conflicts, etc.]. As a result of our collaborative efforts, we [describe the positive outcome, e.g., delivered the project on time and within budget, exceeded expectations, etc.]."
Question: How do you handle stress and pressure in the workplace?
Answer: "I manage stress by prioritizing tasks, staying organized, and practicing time management techniques. I also believe in maintaining a healthy work-life balance and engaging in activities outside of work that help me relax and recharge. When faced with pressure, I focus on breaking down tasks into smaller steps, setting realistic expectations, and communicating effectively with my team and stakeholders."
Question: Tell me about a time you had to deal with a conflict within a team.
Answer: (Focus on your conflict-resolution skills and positive outcomes.)
"In a previous team project, there was a disagreement about the best approach to [describe the issue]. To resolve the conflict, I facilitated a discussion where everyone could express their perspectives and concerns. I actively listened to each team member, identified common ground, and helped the team reach a consensus on a solution that addressed everyone's needs. Through open communication and a collaborative approach, we were able to move forward effectively and achieve our project goals."
Question: Give me an example of a time you had to make a quick decision in a challenging situation.
Answer: (Highlight your decision-making skills and ability to think on your feet.)
"During a product demonstration, we encountered an unexpected technical issue. To avoid disrupting the presentation, I quickly assessed the situation, identified the potential causes, and decided to [describe your decision and actions]. This allowed us to continue the demonstration smoothly and minimize any negative impact on the audience. Later, I investigated the issue thoroughly to prevent it from happening again."
Question: What are your preferred methods for learning new information or skills?
Answer: (Show your eagerness to learn and adapt.)
"I'm a proactive learner and enjoy exploring different learning methods. I find hands-on experience to be particularly effective, so I seek out opportunities to apply new knowledge in practical settings. I also utilize online resources, attend workshops and training sessions, and learn from colleagues and mentors. I believe in continuous learning and am always seeking to expand my skillset."
Question: How do you measure your own success?
Answer: (Connect your personal definition of success to the company's values or goals.)
"I measure success by my ability to contribute to the team's goals and make a positive impact. Achieving tangible results, exceeding expectations, and continuously improving my skills are all important indicators of success for me. I also value the positive feedback I receive from colleagues and clients, as it demonstrates the value I bring to the organization. Ultimately, success for me is about making a meaningful contribution and leaving things better than I found them."
Question: What are your long-term career aspirations?
Answer: (Be ambitious but realistic. Align your answer with the company's potential career paths.)
"My long-term career aspiration is to become a recognized expert in [your field/area of interest] and take on leadership roles where I can inspire and mentor others. I'm passionate about [mention your passion related to your career] and want to contribute to [mention a broader goal or vision]. I believe this company provides the ideal environment to develop my skills, grow professionally, and achieve my long-term career goals."
Question: Describe a situation where you had to go above and beyond to meet a customer's needs.
Answer: "A customer needed a product urgently for a time-sensitive project, but it was out of stock. I researched alternatives, found a comparable item, and personally expedited its shipping to ensure it arrived on time. The customer was thrilled with my proactive problem-solving and commitment to their satisfaction."
Question: How do you approach learning new technologies or software?
Answer: "I'm a quick learner and enjoy exploring new technologies. I typically start with online tutorials and documentation to grasp the fundamentals. Then, I apply my knowledge through hands-on practice and experimentation. I also seek out opportunities to collaborate with colleagues and learn from their expertise."
Question: Tell me about a time you had to adapt your communication style to effectively convey a message.
Answer: "I was presenting a complex technical concept to a non-technical audience. I adjusted my communication style by using simpler language, visual aids, and real-world examples to ensure clarity and understanding. This approach helped me effectively convey the information and engage the audience."
Question: Describe a time you received negative feedback. How did you respond?
Answer: "I received feedback that my presentation lacked clarity on a specific point. I appreciated the feedback, asked clarifying questions to understand the concern, and revised my presentation to address the issue. I also used this as a learning opportunity to improve my presentation skills for the future."
Question: How do you maintain a positive attitude in challenging situations?
Answer: "I focus on finding solutions, maintaining open communication with my team, and celebrating small wins along the way. I also believe in learning from setbacks and viewing challenges as opportunities for growth."
Question: Give an example of a time you had to work independently on a project.
Answer: "I was tasked with conducting market research for a new product launch. I independently developed the research plan, gathered data from various sources, analyzed the findings, and presented my recommendations to the team. This demonstrated my ability to manage my time effectively and deliver results autonomously."
Question: How do you stay organized and manage your time effectively?
Answer: "I utilize a combination of tools and techniques, including to-do lists, calendars, and project management software. I prioritize tasks based on deadlines and importance, and I break down large projects into smaller, manageable steps. I also regularly review my progress and adjust my approach as needed."
Question:
How do you handle ambiguity in a project when the objectives are not clearly defined?
Answer:
When faced with ambiguity, I first seek clarification by asking key stakeholders for more context and details on the project’s goals. If the objectives are still unclear, I work with the team to define an initial plan based on the available information, setting up short-term goals to move forward. I also maintain open communication with stakeholders and regularly revisit the project plan to ensure we’re on track as more clarity emerges. By staying adaptable and proactively seeking information, I manage ambiguity effectively while keeping the project moving.
Question:
Tell me about a time when you had to manage a project where resources were stretched thin. How did you ensure successful completion?
Answer:
During a resource-constrained project, I focused on prioritizing the most critical tasks and allocated available resources accordingly. I also cross-trained team members to handle multiple roles, which allowed for flexibility in case of any gaps. I communicated clearly with stakeholders about the resource limitations and adjusted the project timeline to reflect realistic delivery dates. By carefully managing the workload and focusing on key objectives, we were able to complete the project successfully, despite limited resources.
Question:
How do you approach decision-making when the data available is insufficient or incomplete?
Answer:
In situations with insufficient data, I rely on a combination of the available information, past experiences, and expert input to guide my decision-making. I assess the potential risks and benefits of each option and consult with colleagues or stakeholders to gather additional insights where possible. If time allows, I may also conduct a quick analysis or pilot to test potential outcomes. Once a decision is made, I remain flexible, ready to adjust course as more data becomes available.
Question:
Describe a time when you led a project that required significant innovation or creativity. How did you foster that within your team?
Answer:
I led a project where we needed to develop a unique solution to address a customer pain point. To foster innovation within the team, I encouraged brainstorming sessions where everyone could contribute ideas, regardless of their role. I created an open environment where team members felt comfortable sharing unconventional ideas. We also researched industry trends and explored new technologies that could be applied to the project. By promoting a collaborative and creative atmosphere, we were able to develop an innovative solution that exceeded customer expectations.
Question:
How do you manage a project where there is a high level of uncertainty and risk?
Answer:
In high-risk projects, I focus on identifying potential risks early through risk assessments and brainstorming sessions with the team. I create contingency plans for the most likely risks and build flexibility into the project timeline to accommodate unexpected changes. Regular check-ins with the team and stakeholders allow us to monitor for emerging risks and adjust the plan as needed. By preparing for uncertainties and maintaining clear communication, I’m able to mitigate risks and keep the project on track.
Question:
Tell me about a time when you had to make a difficult trade-off between cost, quality, and speed in a project. How did you decide?
Answer:
In one project, we faced a situation where the client wanted faster delivery, but this would have required additional resources, increasing the cost. After discussing the options with the team, I evaluated the client’s priorities and proposed a solution that balanced all three factors. We agreed to focus on delivering the most critical features by the deadline while postponing less important tasks to a second phase. This approach allowed us to meet the client’s immediate needs while staying within budget and maintaining quality.
Question:
How do you handle situations where your team is resistant to a new process or tool?
Answer:
When introducing a new process or tool, I start by explaining the rationale behind the change and how it will benefit the team in the long run. I offer training and support to ensure everyone feels comfortable using the new system and encourage feedback to address any concerns. By involving the team in the implementation process and showing them the value of the change, I reduce resistance and foster a sense of ownership. I also monitor the transition and make adjustments as needed to ensure a smooth adoption.
Question:
Describe a situation where you had to manage a conflict between team members. How did you resolve it?
Answer:
In a previous project, two team members disagreed on the approach to a technical challenge, which was affecting team dynamics. I facilitated a meeting where each person could share their perspective in a structured way. I helped both sides focus on the project’s goals rather than personal differences and encouraged them to find common ground. We eventually agreed on a hybrid solution that incorporated elements from both approaches. By addressing the conflict directly and fostering collaboration, we were able to resolve the issue and improve team cohesion.
Question:
How do you manage scope creep in a project, especially when stakeholders request additional features?
Answer:
To manage scope creep, I establish a clear project scope and deliverables at the outset, which I communicate to all stakeholders. When additional feature requests come in, I assess their impact on the timeline, budget, and resources. If the new requests are critical, I work with stakeholders to adjust the project plan, timelines, or resources accordingly. If the requests are non-essential, I document them for future phases. By maintaining clear boundaries and open communication, I ensure the project stays on track without sacrificing quality.
Question:
Tell me about a time when you had to take initiative on a project without waiting for direction from your manager. What was the result?
Answer:
During one project, I identified an inefficiency in our workflow that was causing delays, but there wasn’t a formal process in place to address it. Instead of waiting for direction, I took the initiative to research potential solutions and proposed a new process to streamline the workflow. I presented it to the team, and after receiving positive feedback, I implemented the changes. The new process significantly reduced delays and improved overall team productivity. Taking the initiative helped solve a critical issue and demonstrated my proactive approach to problem-solving.