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Morgan Stanley | Director - Indirect Sourcing Manager (Corporate Services) | Mumbai, India | 6+ Years | Best in Industry

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Morgan Stanley - Director - Indirect Sourcing Manager (Corporate Services)

Primary Location: Non-Japan Asia-India-Maharashtra-Mumbai

Education Level: Bachelor's Degree

Job: Other

Employment Type: Full Time

Job Level: Director

Description

We are seeking candidates to join our Global Supplier Services team within Corporate Services as an Indirect Sourcing Manager responsible for managing Indirect sourcing activities. Commodities include Professional Services, Benefits, Marketing, Construction & Facilities Management.

The Corporate Services division provides solutions enabling Morgan Stanley's workforce across global workplace locations to effectively support and deliver value to our business clients. This Director-level position sits within Firmwide Sourcing and is responsible for all elements of the Source to Contract process, including:

  • Business demand management
  • Supplier management
  • Competitive bidding
  • Sourcing project management
  • Negotiations
  • Contracting

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions and individuals around the world achieve their financial goals.

Are you interested in joining a team that's eager to create, innovate, and make an impact on the world?

What you'll do in the role:

  • Facilitate new supplier engagements and service/product renewals focusing on assigned category and strategic suppliers.
  • Serve as a trusted advisor to business stakeholders and work collaboratively with technology colleagues.
  • Develop sound sourcing and commodity strategies that drive business value and mitigate risk.
  • Maximize commercial impact through competitive bids and benchmarking/advisory.
  • Analyze supplier proposals and negotiate best-in-class contract terms and value propositions.
  • Work cross-functionally with Finance, Legal, and Compliance to draft and execute contracts.
  • Complete documentation and system requirements as needed to enable the Source to Pay process.

Qualifications

What you'll bring to the role:

  • Bachelor's degree
  • At least 6 years of relevant experience in Indirect sourcing positions. Demonstrated subject matter expertise in at least one or more commodity areas:
    • Experience in the Professional Services Commodity, including drafting complex Statements of Work.
    • Experience in the execution of large and complex Benefits Agreements, Learning and Development Commodity, and/or Marketing and Business Development Sourcing.
    • Experience in Security Services, Design and Construction, Amenities, and Move Management with demonstrated thought leadership in designated categories.
  • Commercial negotiation and influencing skills to drive savings and deliver value to stakeholders.
  • Experience in contract interpretation, analysis, and drafting across Master and Sub-Agreements.
  • Strong Sourcing skills and the ability to execute across all elements of the Source to Manage lifecycle.
  • Outstanding interpersonal skills, including the ability to develop and nurture both business and supplier relationships.

Additionally, the successful candidate must:

  • Be highly motivated, proactive, and take ownership of tasks and projects.
  • Possess strong written and verbal communication skills.
  • Demonstrate proficiency in the Microsoft Office suite of products.
  • Have experience using procurement tools such as Ariba.

ApplyURL: https://ms.taleo.net/careersection/2/jobdetail.ftl?job=3258378&src=Eightfold

Morgan Stanley - Director - Indirect Sourcing Manager (Corporate Services)

Primary Location: Non-Japan Asia-India-Maharashtra-Mumbai

Education Level: Bachelor's Degree

Job: Other

Employment Type: Full Time

Job Level: Director

Description

We are seeking candidates to join our Global Supplier Services team within Corporate Services as an Indirect Sourcing Manager responsible for managing Indirect sourcing activities. Commodities include Professional Services, Benefits, Marketing, Construction & Facilities Management.

The Corporate Services division provides solutions enabling Morgan Stanley's workforce across global workplace locations to effectively support and deliver value to our business clients. This Director-level position sits within Firmwide Sourcing and is responsible for all elements of the Source to Contract process, including:

  • Business demand management
  • Supplier management
  • Competitive bidding
  • Sourcing project management
  • Negotiations
  • Contracting

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions and individuals around the world achieve their financial goals.

Are you interested in joining a team that's eager to create, innovate, and make an impact on the world?

What you'll do in the role:

  • Facilitate new supplier engagements and service/product renewals focusing on assigned category and strategic suppliers.
  • Serve as a trusted advisor to business stakeholders and work collaboratively with technology colleagues.
  • Develop sound sourcing and commodity strategies that drive business value and mitigate risk.
  • Maximize commercial impact through competitive bids and benchmarking/advisory.
  • Analyze supplier proposals and negotiate best-in-class contract terms and value propositions.
  • Work cross-functionally with Finance, Legal, and Compliance to draft and execute contracts.
  • Complete documentation and system requirements as needed to enable the Source to Pay process.

Qualifications

What you'll bring to the role:

  • Bachelor's degree
  • At least 6 years of relevant experience in Indirect sourcing positions. Demonstrated subject matter expertise in at least one or more commodity areas:
    • Experience in the Professional Services Commodity, including drafting complex Statements of Work.
    • Experience in the execution of large and complex Benefits Agreements, Learning and Development Commodity, and/or Marketing and Business Development Sourcing.
    • Experience in Security Services, Design and Construction, Amenities, and Move Management with demonstrated thought leadership in designated categories.
  • Commercial negotiation and influencing skills to drive savings and deliver value to stakeholders.
  • Experience in contract interpretation, analysis, and drafting across Master and Sub-Agreements.
  • Strong Sourcing skills and the ability to execute across all elements of the Source to Manage lifecycle.
  • Outstanding interpersonal skills, including the ability to develop and nurture both business and supplier relationships.

Additionally, the successful candidate must:

  • Be highly motivated, proactive, and take ownership of tasks and projects.
  • Possess strong written and verbal communication skills.
  • Demonstrate proficiency in the Microsoft Office suite of products.
  • Have experience using procurement tools such as Ariba.

ApplyURL: https://ms.taleo.net/careersection/2/jobdetail.ftl?job=3258378&src=Eightfold

Prepare for real-time interview for : Morgan Stanley | Director - Indirect Sourcing Manager (Corporate Services) | Mumbai, India | 6+ Years | Best in Industry with these targeted questions & answers to showcase your skills and experience in first attempt, with 100% confidence.


Question:
How do you approach a situation where key stakeholders have conflicting priorities or goals for a project?

Answer:
When stakeholders have conflicting priorities, I first facilitate a discussion to clarify each stakeholder’s goals and expectations. I focus on understanding the broader business objectives and how each priority fits into the bigger picture. I help stakeholders recognize the trade-offs involved with each option and encourage collaboration to find a compromise that aligns with the project’s overall goals. By focusing on transparent communication and fostering a collaborative mindset, I help align stakeholders and move forward with a unified plan.

Question:
Describe a time when you had to work with a difficult client. How did you maintain a positive working relationship?

Answer:
In one project, the client was frequently changing requirements, which caused disruptions. I took the time to listen to their concerns and worked to understand the root cause of the changes. I scheduled regular check-ins to provide updates and clarify expectations, which helped manage their concerns proactively. By setting clear boundaries and maintaining open communication, I was able to address their needs without jeopardizing the project timeline. This approach strengthened our working relationship and ultimately led to a successful outcome.

Question:
How do you ensure your team remains productive and focused during long-term projects?

Answer:
For long-term projects, I set clear milestones and break the project down into smaller, manageable tasks. This helps the team focus on short-term goals and maintain a sense of progress. I also celebrate small wins along the way to keep morale high. Regular check-ins and open communication help address any concerns or bottlenecks early. By keeping the team engaged with achievable milestones and providing consistent support, I ensure productivity remains high throughout the duration of the project.

Question:
Tell me about a time when you had to quickly pivot a project due to unforeseen challenges. How did you manage it?

Answer:
In one project, we encountered a major technical issue that disrupted our original plan. I quickly gathered the team to assess the situation and identify alternative solutions. We re-prioritized tasks and adjusted the project timeline to accommodate the necessary changes. I communicated with stakeholders to manage expectations and ensured the team remained focused on the new objectives. By staying calm and adapting our approach, we were able to pivot successfully and deliver the project with minimal delays.

Question:
How do you manage stress and maintain performance during high-pressure situations?

Answer:
In high-pressure situations, I stay organized by prioritizing tasks and breaking them into smaller, actionable steps. This helps me focus on immediate priorities without feeling overwhelmed. I also maintain open communication with the team and stakeholders to ensure everyone is aligned. Taking short breaks and managing my time effectively helps me stay refreshed and maintain productivity. By staying focused and keeping a clear plan in mind, I manage stress and continue to perform well under pressure.

Question:
Describe a time when you had to overcome resistance to change within a team. How did you manage it?

Answer:
When implementing a new software tool in a previous project, I encountered resistance from team members who were comfortable with the old process. I addressed their concerns by organizing a series of training sessions to demonstrate how the new tool would improve their workflows. I also encouraged them to share feedback and suggestions during the transition. By involving the team in the process and offering support, I was able to overcome resistance and ensure a smooth adoption of the new tool.

Question:
How do you ensure that project deliverables meet both the client’s expectations and the company’s quality standards?

Answer:
To ensure deliverables meet both client expectations and quality standards, I begin by establishing clear requirements and deliverables at the outset of the project. I maintain close communication with the client throughout the project to ensure alignment and address any changes early. Internally, I set up regular quality checks and reviews to ensure that the team adheres to company standards. By maintaining these practices, I ensure that deliverables are on time, meet client needs, and are of the highest quality.

Question:
Tell me about a time when you had to manage a project across different geographic locations or time zones. How did you ensure collaboration?

Answer:
In a global project involving teams in different time zones, I established clear communication protocols and tools to ensure collaboration. We used project management software to keep everyone updated asynchronously and scheduled meetings at times that overlapped for all teams. I made sure to document decisions and share meeting notes to keep everyone informed, regardless of time zone. By fostering transparency and leveraging technology, I ensured smooth collaboration and alignment across all locations.

Question:
How do you handle a situation where a project is falling behind schedule?

Answer:
When a project falls behind schedule, I first assess the root cause of the delay by reviewing the progress and identifying any bottlenecks. I then prioritize critical tasks and redistribute resources to address the most urgent issues. I communicate with stakeholders to reset expectations and adjust the timeline if necessary. I also encourage the team to focus on efficiency while maintaining quality. By addressing the delay early and making necessary adjustments, I work to bring the project back on track.

Question:
Describe a time when you had to implement a new process that improved team efficiency. What steps did you take?

Answer:
In a previous role, I identified inefficiencies in our project handoff process between departments. I introduced a standardized template that included key deliverables, deadlines, and responsibilities to ensure smoother transitions. I trained the team on the new process and gathered feedback to refine it. The result was a significant reduction in miscommunication and delays, improving overall efficiency. By implementing a clear process and ensuring team buy-in, we were able to streamline workflows and improve productivity.
Question: Describe a time you had to deal with a situation where you had to say "no" to a request from a colleague or client.

Answer: "A colleague requested my assistance on a project with a tight deadline, but I was already committed to other priorities with equally demanding timelines. I explained my current workload and offered alternative solutions, such as connecting them with someone who had the availability or suggesting a revised timeline. While it was important to be helpful, I also recognized the importance of setting realistic expectations and prioritizing commitments."

Question: How do you approach identifying and developing your own strengths and weaknesses?

Answer: "I regularly reflect on my experiences, seeking feedback from colleagues and supervisors to gain insights into my strengths and areas for improvement. I also engage in self-assessment activities and identify opportunities to develop new skills and knowledge through training, mentorship, or challenging assignments. I believe in continuous self-improvement and actively seek opportunities to grow professionally."

Question: Tell me about a time you had to deal with a situation where you made a mistake or error in your work.

Answer: "I made an error in a report that was presented to a client. I took ownership of the mistake, apologized for the oversight, and immediately corrected the error. I also reviewed my work process to identify how the error occurred and implemented measures to prevent similar mistakes in the future. I believe in learning from mistakes and taking proactive steps to improve."

Question: How do you approach building relationships with colleagues from diverse backgrounds and cultures?

Answer: "I value diversity and believe it enriches the workplace. I approach building relationships with colleagues from diverse backgrounds with respect, empathy, and a genuine interest in learning about their perspectives and experiences. I actively listen, communicate openly, and seek opportunities for cultural exchange and understanding."

Question: Give an example of a time you had to work on a project that required you to learn a new skill or technology quickly.

Answer: "I was assigned to a project that required me to learn a new software program within a short timeframe. I utilized online tutorials, consulted with colleagues who had expertise in the program, and dedicated extra time to practice and master the new skill. My ability to learn quickly and adapt to new technologies enabled me to contribute effectively to the project."

Question: How do you handle working in a team environment where there are conflicting personalities or work styles?

Answer: "I view diversity in personalities and work styles as a strength, as it brings different perspectives and approaches to problem-solving. I adapt my communication style to effectively collaborate with individuals with varying preferences, and I focus on finding common ground and shared goals to foster a productive team environment."

Question: What are your preferred methods for staying informed about industry trends and new developments in your field, and how do you apply that knowledge to your work?

Answer: "I stay informed through various channels, including industry publications, professional conferences, online courses, and networking with colleagues and experts. I actively seek out opportunities to learn and apply new knowledge to my work to improve my skills and stay ahead of industry trends."

Question: How do you approach setting priorities and managing your time effectively when faced with multiple competing deadlines and responsibilities?

Answer: "I utilize a combination of prioritization techniques, such as the Eisenhower Matrix (urgent/important) and the Pareto Principle (80/20 rule), to identify the most critical tasks. I also break down large projects into smaller milestones, utilize time management tools, and communicate proactively with stakeholders to ensure alignment and manage expectations."

Question: Tell me about a time you had to take initiative and go above and beyond your regular duties to achieve a goal or solve a problem.

Answer: "I noticed an opportunity to improve a process that was inefficient and time-consuming. I took the initiative to research best practices, develop a proposal for improvement, and presented it to my supervisor. With their approval, I led the implementation of the new process, resulting in significant efficiency gains and cost savings for the company."

Question: What are your salary expectations for this role, and what are your long-term career aspirations within this company or industry?

Answer: "My salary expectations are in the range of [mention your desired range], based on my skills, experience, and research on comparable positions. My long-term career aspirations include [mention your goals, such as leadership roles, specialization in a specific area, or contributing to the company's growth]. I believe this role aligns with my aspirations by providing opportunities for professional development, challenging assignments, and a path for career advancement within the company."
Question:
How do you handle a project where the requirements change halfway through development?

Answer:
When requirements change midway through a project, I first assess the impact on the timeline, budget, and resources. I work with stakeholders to understand the reasons for the change and adjust the project plan accordingly. I communicate with the team to ensure they are aware of the new direction and re-prioritize tasks to focus on the most critical updates. I also review the project scope to ensure that any additional requests are managed carefully to avoid scope creep. By staying flexible and communicative, I help the team adapt without losing momentum.

Question:
Describe a time when you had to onboard a new team member in the middle of a project. How did you ensure they integrated smoothly?

Answer:
When onboarding a new team member mid-project, I ensure they have a clear understanding of the project’s current status and goals. I provide them with any necessary documentation and a walkthrough of the project’s key components. I also pair them with an experienced team member who can offer guidance and answer questions. Regular check-ins with the new hire help me monitor their progress and address any challenges. By providing structured support and ensuring clear communication, I help them integrate quickly and contribute effectively.

Question:
How do you handle competing demands from multiple stakeholders with differing priorities?

Answer:
When faced with competing demands, I first seek to understand each stakeholder’s priorities and the rationale behind their requests. I assess how each demand impacts the overall project objectives and then facilitate a discussion to align stakeholder expectations. By focusing on the project’s critical goals and communicating the trade-offs, I help stakeholders agree on a compromise. If necessary, I involve leadership to make decisions on prioritization. Clear communication and collaboration are key to managing these competing priorities effectively.

Question:
Tell me about a time when you had to recover a project that was falling behind schedule. What steps did you take?

Answer:
When a project was falling behind schedule, I started by identifying the causes of the delays, such as bottlenecks or resource constraints. I then revised the project plan, re-prioritizing tasks and reallocating resources where necessary. I communicated the new plan to stakeholders and the team to ensure alignment on the revised timeline. I also implemented regular status updates and tighter progress tracking to avoid further delays. By addressing the issues directly and adjusting the plan, we were able to catch up and successfully complete the project.

Question:
How do you ensure that you stay organized and manage multiple projects simultaneously?

Answer:
To manage multiple projects, I rely on project management tools to track tasks, deadlines, and progress. I prioritize tasks based on urgency and importance, ensuring that high-priority projects receive attention first. I allocate specific time blocks for each project and hold regular status meetings with my team to stay updated on progress. By maintaining a detailed project schedule and staying proactive, I ensure that all projects move forward smoothly and on time.

Question:
Describe a time when you had to take over a project from a colleague. How did you get up to speed quickly?

Answer:
When I took over a project from a colleague, I began by reviewing all existing project documentation, including timelines, deliverables, and communication with stakeholders. I scheduled meetings with the team to understand the current status and any challenges they were facing. I also reached out to stakeholders to ensure alignment on expectations and timelines. By immersing myself in the project details and maintaining open communication, I was able to get up to speed quickly and lead the project to a successful completion.

Question:
How do you approach a situation where a project is delivered on time but doesn’t meet the client’s expectations?

Answer:
If a project is delivered on time but fails to meet client expectations, I first engage with the client to understand their concerns and the gaps between expectations and the deliverables. I then assess whether the issue stemmed from miscommunication, unclear requirements, or execution errors. Based on this assessment, I work with the team to make necessary adjustments or propose solutions that address the client’s concerns. Moving forward, I ensure tighter alignment with the client throughout the project to prevent similar issues.

Question:
Tell me about a time when you had to manage a project with very tight resources. How did you make it work?

Answer:
In a project with tight resources, I focused on prioritizing the most critical tasks and eliminating non-essential activities. I optimized the use of available resources by cross-training team members and ensuring efficient collaboration. I also maintained transparent communication with stakeholders to manage their expectations and secured additional resources when possible. By focusing on what was most important and making the best use of the team’s strengths, we were able to deliver the project successfully despite the constraints.

Question:
How do you approach measuring project success, beyond simply completing it on time and within budget?

Answer:
Beyond on-time and within-budget completion, I measure project success by evaluating the quality of deliverables, client or stakeholder satisfaction, and the project’s alignment with strategic objectives. I also assess whether the project met the key performance indicators (KPIs) that were defined at the outset. Additionally, I hold post-project reviews with the team and stakeholders to gather feedback and identify lessons learned, which helps refine future processes and improve overall success.

Question:
Describe a time when you had to work with a team that had low morale. How did you motivate them and improve performance?

Answer:
I once worked with a team that was feeling demotivated due to a series of challenging projects. To address this, I initiated open conversations to understand their concerns and challenges. I then focused on setting clear, achievable goals and celebrating small wins along the way to rebuild their confidence. I also provided opportunities for team members to contribute their ideas and take ownership of tasks. By fostering a collaborative and supportive environment, I was able to boost morale and improve team performance over time.