Morgan Stanley | Director - Indirect Sourcing Manager (Corporate Services) | Mumbai, India | 6+ Years | Best in Industry
Morgan Stanley - Director - Indirect Sourcing Manager (Corporate Services)
Primary Location: Non-Japan Asia-India-Maharashtra-Mumbai
Education Level: Bachelor's Degree
Job: Other
Employment Type: Full Time
Job Level: Director
Description
We are seeking candidates to join our Global Supplier Services team within Corporate Services as an Indirect Sourcing Manager responsible for managing Indirect sourcing activities. Commodities include Professional Services, Benefits, Marketing, Construction & Facilities Management.
The Corporate Services division provides solutions enabling Morgan Stanley's workforce across global workplace locations to effectively support and deliver value to our business clients. This Director-level position sits within Firmwide Sourcing and is responsible for all elements of the Source to Contract process, including:
- Business demand management
- Supplier management
- Competitive bidding
- Sourcing project management
- Negotiations
- Contracting
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions and individuals around the world achieve their financial goals.
Are you interested in joining a team that's eager to create, innovate, and make an impact on the world?
What you'll do in the role:
- Facilitate new supplier engagements and service/product renewals focusing on assigned category and strategic suppliers.
- Serve as a trusted advisor to business stakeholders and work collaboratively with technology colleagues.
- Develop sound sourcing and commodity strategies that drive business value and mitigate risk.
- Maximize commercial impact through competitive bids and benchmarking/advisory.
- Analyze supplier proposals and negotiate best-in-class contract terms and value propositions.
- Work cross-functionally with Finance, Legal, and Compliance to draft and execute contracts.
- Complete documentation and system requirements as needed to enable the Source to Pay process.
Qualifications
What you'll bring to the role:
- Bachelor's degree
- At least 6 years of relevant experience in Indirect sourcing positions. Demonstrated subject matter expertise in at least one or more commodity areas:
- Experience in the Professional Services Commodity, including drafting complex Statements of Work.
- Experience in the execution of large and complex Benefits Agreements, Learning and Development Commodity, and/or Marketing and Business Development Sourcing.
- Experience in Security Services, Design and Construction, Amenities, and Move Management with demonstrated thought leadership in designated categories.
- Commercial negotiation and influencing skills to drive savings and deliver value to stakeholders.
- Experience in contract interpretation, analysis, and drafting across Master and Sub-Agreements.
- Strong Sourcing skills and the ability to execute across all elements of the Source to Manage lifecycle.
- Outstanding interpersonal skills, including the ability to develop and nurture both business and supplier relationships.
Additionally, the successful candidate must:
- Be highly motivated, proactive, and take ownership of tasks and projects.
- Possess strong written and verbal communication skills.
- Demonstrate proficiency in the Microsoft Office suite of products.
- Have experience using procurement tools such as Ariba.
ApplyURL: https://ms.taleo.net/careersection/2/jobdetail.ftl?job=3258378&src=Eightfold
Prepare for real-time interview for : Morgan Stanley | Director - Indirect Sourcing Manager (Corporate Services) | Mumbai, India | 6+ Years | Best in Industry with these targeted questions & answers to showcase your skills and experience in first attempt, with 100% confidence.
Question:
How do you prioritize tasks when you have multiple high-priority deadlines to meet?
Answer:
When faced with multiple high-priority deadlines, I start by assessing each task based on its urgency, impact on the business, and dependencies. I often use a method like the Eisenhower Matrix to categorize tasks by urgency and importance. After understanding the priorities, I break down larger tasks into smaller milestones to ensure progress. I also maintain constant communication with stakeholders to manage expectations, and if necessary, I’m proactive in requesting additional resources or adjusting deadlines. My goal is to balance quality with timely delivery while ensuring no critical details are overlooked.
Question:
Can you give an example of a time when you had to adapt quickly to changes in a project? How did you handle it?
Answer:
In one of my previous projects, we faced a significant change in scope mid-way due to shifting client requirements. The initial project plan was focused on a specific outcome, but we had to pivot due to market changes that the client wanted to address. I gathered the team for an immediate re-assessment, where we re-evaluated our priorities and timelines. We maintained open communication with the client to ensure alignment. Internally, I created a revised roadmap, redistributed resources, and set clear milestones. This adaptive approach allowed us to not only meet the new objectives but also deliver a more refined product, on time.
Question:
How do you handle conflicts within your team, and what steps do you take to ensure they are resolved effectively?
Answer:
When handling team conflicts, I first approach the situation by actively listening to both sides without making assumptions. It’s essential to create an environment where all parties feel comfortable expressing their concerns. After identifying the root cause of the conflict, I facilitate a discussion to find common ground and focus on the project’s goals rather than individual differences. I encourage collaborative problem-solving and ensure that everyone understands their roles and how their contributions affect the broader objective. If necessary, I follow up with the individuals to ensure there is a lasting resolution and that team dynamics remain positive.
Question:
Tell me about a time when you had to work with limited resources. How did you manage to achieve your objectives?
Answer:
In a previous role, I led a project where budget cuts significantly reduced the available resources. Instead of focusing on what we didn’t have, I shifted focus to maximizing efficiency with the resources at hand. I re-evaluated the project plan to identify areas where we could streamline processes and reduce non-essential tasks. I also leveraged cross-functional collaboration to share knowledge and skills across teams. By prioritizing the most critical tasks and fostering a culture of resourcefulness, we were able to meet the project objectives without compromising on quality.
Question:
How do you ensure that you are continuously improving in your professional role?
Answer:
Continuous improvement is a key part of my professional development. I regularly set short-term and long-term goals, ensuring they are aligned with both organizational needs and my personal growth. I actively seek feedback from peers, managers, and stakeholders to identify areas where I can improve. Additionally, I stay updated on industry trends and advancements by attending workshops, webinars, and training programs. I also make it a point to learn from my experiences, analyzing what went well and what could have been better in past projects, and applying those insights moving forward.
Question:
Describe a time when you had to deliver bad news to a client or stakeholder. How did you approach the situation?
Answer:
In one project, we encountered an unexpected technical issue that caused a delay in the delivery timeline. I knew that transparent communication was crucial, so I immediately scheduled a meeting with the client to explain the situation. I provided a clear, honest explanation of the issue, the steps we were taking to resolve it, and the revised timeline. Additionally, I offered potential solutions to mitigate the impact, such as prioritizing certain deliverables. By focusing on the proactive measures we were taking, I was able to maintain the client’s trust and manage expectations effectively.
Question:
How do you ensure effective communication within a distributed or remote team?
Answer:
Effective communication in a distributed or remote team starts with setting clear expectations for communication channels and frequency. I prefer using a combination of asynchronous tools like email and collaboration platforms (e.g., Slack, Teams) along with regular check-ins via video conferencing. I also encourage over-communication, especially when working on time-sensitive or complex tasks, to prevent misunderstandings. It’s essential to maintain transparency and ensure everyone has access to the same information. I also make time for one-on-one meetings with team members to ensure they feel supported and aligned with the team’s objectives. This structured communication ensures that everyone stays connected and informed, regardless of location.
Question:
How do you approach setting and achieving long-term goals in your work?
Answer:
When setting long-term goals, I first break them down into smaller, achievable milestones. I create a roadmap with clear timelines and measurable outcomes to track progress. I also regularly review and adjust the plan as needed to stay aligned with changing circumstances or priorities. By focusing on incremental progress and staying flexible, I ensure that I remain on track while maintaining a clear view of the ultimate objective. Regular self-reflection and feedback help me stay motivated and course-correct when necessary.
Question:
Describe a time when you had to persuade others to adopt a new process or idea. How did you gain their buy-in?
Answer:
In a previous project, I introduced a new workflow tool to streamline team collaboration. Some team members were hesitant, so I presented a clear case, demonstrating the tool’s benefits in terms of time-saving and increased efficiency. I provided real-world examples, offered training sessions to ease the transition, and encouraged feedback to make adjustments. By showing the value and ensuring everyone felt supported, I was able to gain their buy-in, and the new process was successfully adopted, improving overall productivity.
Question:
How do you stay updated on industry trends and integrate new knowledge into your work?
Answer:
I stay updated on industry trends by regularly reading relevant blogs, research papers, and attending webinars or conferences. I also participate in professional groups and online forums where industry experts share their insights. When I come across new knowledge or trends that could benefit my work, I assess how they align with my current projects and look for ways to integrate them. Whether it’s adopting new tools, optimizing processes, or improving my skills, I ensure that my work evolves with the latest industry advancements.
Question:
Tell me about a time when you had to manage uncertainty in a project. How did you ensure progress?
Answer:
In one project, we faced uncertainty due to external factors affecting the delivery schedule. To manage the situation, I developed contingency plans by identifying potential risks and outlining alternative solutions. I kept communication lines open with the team and stakeholders, updating them on any developments and progress. By breaking the project down into smaller tasks and focusing on what we could control, we continued making progress. Regular reviews helped us adjust quickly as new information became available, ensuring we stayed as close to the original timeline as possible.
Question:
How do you handle situations where you need to give constructive feedback to a colleague?
Answer:
When giving constructive feedback, I ensure that it is specific, actionable, and focused on behaviors or outcomes, rather than personal attributes. I choose the right time and setting for the conversation to avoid any distractions. I begin by acknowledging the colleague’s strengths and contributions, then explain the area where improvement is needed, providing examples. I offer suggestions for how they can address the issue and express my confidence in their ability to improve. I also make myself available for follow-up support to ensure positive change.
Question:
Can you describe a time when you had to manage a project across different time zones? How did you ensure effective collaboration?
Answer:
In a project involving teams across multiple time zones, I set up a communication plan that accommodated everyone’s working hours. I established overlapping time windows for meetings and made sure to document discussions and decisions for those who couldn’t attend. We used collaborative tools to share updates and progress asynchronously, ensuring that everyone remained informed and engaged. By being mindful of different time zones and leveraging technology, I ensured that the project moved forward smoothly and maintained effective collaboration despite the geographical differences.
Question:
How do you handle high-pressure situations where quick decision-making is required?
Answer:
In high-pressure situations, I remain calm and focus on gathering the most critical information needed to make an informed decision quickly. I prioritize the decision based on urgency, impact, and available resources, and consult with key stakeholders when possible. If there’s not enough time for a thorough review, I rely on past experience and best practices to guide my choices. Once the decision is made, I communicate it clearly to the team and ensure swift execution. I also remain adaptable, ready to course-correct if new information arises.
Question:
How do you handle situations where your team is working under tight deadlines and the quality of work may be at risk?
Answer:
When facing tight deadlines, I prioritize tasks that have the highest impact on the project’s success while ensuring quality standards are maintained. I communicate with the team to assess if additional support or resources are needed to meet the deadline without sacrificing quality. If necessary, I delegate non-critical tasks or adjust the timeline by communicating with stakeholders. Regular quality checks during the process ensure that even under pressure, we meet the project’s goals without compromising on the end product.
Question:
Tell me about a time when you had to mediate a dispute between team members. What approach did you take?
Answer:
During a project, two team members had a disagreement about the direction of a task. I brought both individuals into a neutral setting to discuss their perspectives. I listened carefully to each side and encouraged them to find common ground, focusing on the project’s objectives rather than personal preferences. By helping them communicate openly and guiding the conversation toward a solution, we were able to resolve the conflict and move forward with a clearer, unified approach.
Question:
How do you ensure that your projects are aligned with the company’s strategic objectives?
Answer:
To align my projects with the company’s strategic objectives, I begin by thoroughly understanding the organization’s goals and how the project contributes to them. I regularly communicate with senior leadership to ensure we’re on track and adjust the project plan as necessary to stay aligned. I also set clear, measurable objectives that tie directly to company priorities, which I review at key milestones to ensure ongoing alignment.
Question:
Describe a time when you had to handle a project that was assigned to you at the last minute. How did you manage to deliver it on time?
Answer:
I was once assigned a project last minute with a tight deadline. To manage it, I quickly gathered all the necessary information and prioritized the most critical tasks. I delegated responsibilities to team members based on their strengths and focused on delivering the essential components first. I communicated with stakeholders to set realistic expectations and provided regular updates on our progress. By staying organized and focusing on what was feasible, we delivered the project on time and met the key objectives.
Question:
How do you ensure that your team remains engaged and motivated during long-term projects with little immediate feedback?
Answer:
I keep my team engaged in long-term projects by setting short-term milestones and celebrating small wins along the way. This provides a sense of accomplishment and keeps the team motivated. I also maintain regular communication to ensure that everyone is clear on their contributions to the larger goal. Encouraging team members to share their challenges and successes during regular check-ins helps to foster collaboration and keeps morale high, even when immediate feedback is limited.
Question:
Tell me about a time when you had to manage a project with significant regulatory or compliance requirements. How did you ensure compliance?
Answer:
In a previous project, we had to ensure compliance with strict industry regulations. I started by thoroughly reviewing the regulatory requirements and working closely with the compliance team to integrate those standards into our project plan. I built in checkpoints throughout the project to ensure we were staying compliant, and I held regular reviews with stakeholders to address any potential risks. By embedding compliance into the workflow from the start, we ensured that all deliverables met regulatory standards without causing delays.
Question:
How do you manage a situation where a key team member is suddenly unavailable during a critical phase of the project?
Answer:
If a key team member becomes unavailable during a critical phase, I quickly assess their responsibilities and determine the most urgent tasks. I redistribute the workload among the team, ensuring that the most skilled members take on the critical tasks. If necessary, I adjust the project timeline slightly to accommodate the change and communicate the situation to stakeholders. I also look for external resources or temporary support if the workload exceeds the team’s capacity. By acting swiftly and ensuring clear communication, we can minimize disruption to the project.
Question:
Describe a time when you were responsible for managing a project’s budget. How did you ensure that the project stayed within budget?
Answer:
I managed a project with a tight budget, and to stay within limits, I carefully tracked all expenses from the start. I reviewed the budget regularly and identified areas where we could reduce costs without impacting the project’s quality. I negotiated with vendors for discounts and found ways to optimize resource allocation. By maintaining close control of the budget and making adjustments where needed, we were able to complete the project within the allocated financial resources.
Question:
How do you handle a situation where the project goals are unclear or frequently changing?
Answer:
When project goals are unclear or frequently changing, I prioritize communication with stakeholders to clarify objectives and gather as much information as possible. I document changes and ensure that the team understands the new direction. I also implement a flexible project plan that can adapt to evolving goals without causing delays. By maintaining ongoing dialogue and being adaptable, I ensure that the team stays focused and aligned, even when the objectives shift.
Question:
Tell me about a time when you had to manage a project with tight interdependencies between teams. How did you ensure coordination?
Answer:
In a project with tight interdependencies between teams, I set up a clear communication plan from the outset. We held regular cross-team meetings to update each other on progress and address any blockers that could impact other teams. I also created a shared project dashboard to track dependencies and ensure transparency. By keeping everyone aligned and addressing potential issues early, we were able to maintain smooth coordination and meet our shared deadlines.
Question: Describe a time you had to work with a team to achieve a shared goal. What role did you play, and what was the outcome?
Answer: (Focus on your teamwork skills and contributions.)
"In my previous role, we had a project to [briefly describe the project and goal]. I played the role of [your role, e.g., project coordinator, lead developer, etc.], and my key responsibilities included [list your key responsibilities]. To ensure success, I [describe your actions, e.g., facilitated communication, organized meetings, tracked progress, resolved conflicts, etc.]. As a result of our collaborative efforts, we [describe the positive outcome, e.g., delivered the project on time and within budget, exceeded expectations, etc.]."
Question: How do you handle stress and pressure in the workplace?
Answer: "I manage stress by prioritizing tasks, staying organized, and practicing time management techniques. I also believe in maintaining a healthy work-life balance and engaging in activities outside of work that help me relax and recharge. When faced with pressure, I focus on breaking down tasks into smaller steps, setting realistic expectations, and communicating effectively with my team and stakeholders."
Question: Tell me about a time you had to deal with a conflict within a team.
Answer: (Focus on your conflict-resolution skills and positive outcomes.)
"In a previous team project, there was a disagreement about the best approach to [describe the issue]. To resolve the conflict, I facilitated a discussion where everyone could express their perspectives and concerns. I actively listened to each team member, identified common ground, and helped the team reach a consensus on a solution that addressed everyone's needs. Through open communication and a collaborative approach, we were able to move forward effectively and achieve our project goals."
Question: Give me an example of a time you had to make a quick decision in a challenging situation.
Answer: (Highlight your decision-making skills and ability to think on your feet.)
"During a product demonstration, we encountered an unexpected technical issue. To avoid disrupting the presentation, I quickly assessed the situation, identified the potential causes, and decided to [describe your decision and actions]. This allowed us to continue the demonstration smoothly and minimize any negative impact on the audience. Later, I investigated the issue thoroughly to prevent it from happening again."
Question: What are your preferred methods for learning new information or skills?
Answer: (Show your eagerness to learn and adapt.)
"I'm a proactive learner and enjoy exploring different learning methods. I find hands-on experience to be particularly effective, so I seek out opportunities to apply new knowledge in practical settings. I also utilize online resources, attend workshops and training sessions, and learn from colleagues and mentors. I believe in continuous learning and am always seeking to expand my skillset."
Question: How do you measure your own success?
Answer: (Connect your personal definition of success to the company's values or goals.)
"I measure success by my ability to contribute to the team's goals and make a positive impact. Achieving tangible results, exceeding expectations, and continuously improving my skills are all important indicators of success for me. I also value the positive feedback I receive from colleagues and clients, as it demonstrates the value I bring to the organization. Ultimately, success for me is about making a meaningful contribution and leaving things better than I found them."
Question: What are your long-term career aspirations?
Answer: (Be ambitious but realistic. Align your answer with the company's potential career paths.)
"My long-term career aspiration is to become a recognized expert in [your field/area of interest] and take on leadership roles where I can inspire and mentor others. I'm passionate about [mention your passion related to your career] and want to contribute to [mention a broader goal or vision]. I believe this company provides the ideal environment to develop my skills, grow professionally, and achieve my long-term career goals."
Question: Describe a situation where you had to go above and beyond to meet a customer's needs.
Answer: "A customer needed a product urgently for a time-sensitive project, but it was out of stock. I researched alternatives, found a comparable item, and personally expedited its shipping to ensure it arrived on time. The customer was thrilled with my proactive problem-solving and commitment to their satisfaction."
Question: How do you approach learning new technologies or software?
Answer: "I'm a quick learner and enjoy exploring new technologies. I typically start with online tutorials and documentation to grasp the fundamentals. Then, I apply my knowledge through hands-on practice and experimentation. I also seek out opportunities to collaborate with colleagues and learn from their expertise."
Question: Tell me about a time you had to adapt your communication style to effectively convey a message.
Answer: "I was presenting a complex technical concept to a non-technical audience. I adjusted my communication style by using simpler language, visual aids, and real-world examples to ensure clarity and understanding. This approach helped me effectively convey the information and engage the audience."
Question: Describe a time you received negative feedback. How did you respond?
Answer: "I received feedback that my presentation lacked clarity on a specific point. I appreciated the feedback, asked clarifying questions to understand the concern, and revised my presentation to address the issue. I also used this as a learning opportunity to improve my presentation skills for the future."
Question: How do you maintain a positive attitude in challenging situations?
Answer: "I focus on finding solutions, maintaining open communication with my team, and celebrating small wins along the way. I also believe in learning from setbacks and viewing challenges as opportunities for growth."
Question: Give an example of a time you had to work independently on a project.
Answer: "I was tasked with conducting market research for a new product launch. I independently developed the research plan, gathered data from various sources, analyzed the findings, and presented my recommendations to the team. This demonstrated my ability to manage my time effectively and deliver results autonomously."
Question: How do you stay organized and manage your time effectively?
Answer: "I utilize a combination of tools and techniques, including to-do lists, calendars, and project management software. I prioritize tasks based on deadlines and importance, and I break down large projects into smaller, manageable steps. I also regularly review my progress and adjust my approach as needed."