Wells Fargo | Lead Cloud Engineer | CHARLOTTE | 5+ Years | Best in Industry
Wells Fargo Lead Cloud Engineer
Location: CHARLOTTE
Department: Technology & Data
Employment Type: Full Time
About the Role:
Wells Fargo is seeking a Lead Cloud Engineer to join the Risk Technology Team within Enterprise Functions Technology (EFT). This role will be involved in an enterprise-wide cloud migration and will partner with other teams to define design patterns for model development, training, and production use, adhering to regulatory requirements, internal policies, and industry best practices. They will collaborate with the Model Governance team to ensure model lifecycle compliance and approval before use.
This role will work with cross-functional teams to develop innovative, mission-critical, massively scalable solutions utilizing best-in-class cloud technology and platforms that offer a differentiated user experience to all customers.
Responsibilities:
- Lead complex technology initiatives with broad company-wide impact.
- Develop standards and company-wide best practices for engineering complex and large-scale technology solutions.
- Design, code, test, debug, and document for projects and programs.
- Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, evaluating technical challenges and potential solutions.
- Make decisions regarding engineering and technology solutions, utilizing industry best practices and new technologies to influence and lead the technology team.
- Collaborate with key technical experts, senior technology teams, and external industry groups to resolve complex technical issues and achieve goals.
- Lead projects, teams, or serve as a peer mentor.
Required Qualifications:
- 5+ years of Software Engineering experience (or equivalent through work experience, training, military experience, or education)
- 5+ years of Python experience
- 2+ years of experience building Microservices Applications
- 6+ months of Cloud Experience
Desired Qualifications:
- 2+ years of Kubernetes experience
- Experience with Cloud Native Applications
- GCP (Google Cloud Professional) Certificate
- Experience with OpenShift
- Experience with Spark and Big Data Technologies
- Reporting tool experience (Dremio, PowerBI)
- Experience with Python, Spark, Cloud, and Big Data Technologies
- Reporting tool experience
Job Expectations:
- Visa sponsorship is not available for this position.
- This position offers a hybrid work schedule.
- Relocation assistance is not available for this position.
Apply Now:
Prepare for real-time interview for : Wells Fargo | Lead Cloud Engineer | CHARLOTTE | 5+ Years | Best in Industry with these targeted questions & answers to showcase your skills and experience in first attempt, with 100% confidence.
Question:
How do you prioritize tasks when you have multiple high-priority deadlines to meet?
Answer:
When faced with multiple high-priority deadlines, I start by assessing each task based on its urgency, impact on the business, and dependencies. I often use a method like the Eisenhower Matrix to categorize tasks by urgency and importance. After understanding the priorities, I break down larger tasks into smaller milestones to ensure progress. I also maintain constant communication with stakeholders to manage expectations, and if necessary, I’m proactive in requesting additional resources or adjusting deadlines. My goal is to balance quality with timely delivery while ensuring no critical details are overlooked.
Question:
Can you give an example of a time when you had to adapt quickly to changes in a project? How did you handle it?
Answer:
In one of my previous projects, we faced a significant change in scope mid-way due to shifting client requirements. The initial project plan was focused on a specific outcome, but we had to pivot due to market changes that the client wanted to address. I gathered the team for an immediate re-assessment, where we re-evaluated our priorities and timelines. We maintained open communication with the client to ensure alignment. Internally, I created a revised roadmap, redistributed resources, and set clear milestones. This adaptive approach allowed us to not only meet the new objectives but also deliver a more refined product, on time.
Question:
How do you handle conflicts within your team, and what steps do you take to ensure they are resolved effectively?
Answer:
When handling team conflicts, I first approach the situation by actively listening to both sides without making assumptions. It’s essential to create an environment where all parties feel comfortable expressing their concerns. After identifying the root cause of the conflict, I facilitate a discussion to find common ground and focus on the project’s goals rather than individual differences. I encourage collaborative problem-solving and ensure that everyone understands their roles and how their contributions affect the broader objective. If necessary, I follow up with the individuals to ensure there is a lasting resolution and that team dynamics remain positive.
Question:
Tell me about a time when you had to work with limited resources. How did you manage to achieve your objectives?
Answer:
In a previous role, I led a project where budget cuts significantly reduced the available resources. Instead of focusing on what we didn’t have, I shifted focus to maximizing efficiency with the resources at hand. I re-evaluated the project plan to identify areas where we could streamline processes and reduce non-essential tasks. I also leveraged cross-functional collaboration to share knowledge and skills across teams. By prioritizing the most critical tasks and fostering a culture of resourcefulness, we were able to meet the project objectives without compromising on quality.
Question:
How do you ensure that you are continuously improving in your professional role?
Answer:
Continuous improvement is a key part of my professional development. I regularly set short-term and long-term goals, ensuring they are aligned with both organizational needs and my personal growth. I actively seek feedback from peers, managers, and stakeholders to identify areas where I can improve. Additionally, I stay updated on industry trends and advancements by attending workshops, webinars, and training programs. I also make it a point to learn from my experiences, analyzing what went well and what could have been better in past projects, and applying those insights moving forward.
Question:
Describe a time when you had to deliver bad news to a client or stakeholder. How did you approach the situation?
Answer:
In one project, we encountered an unexpected technical issue that caused a delay in the delivery timeline. I knew that transparent communication was crucial, so I immediately scheduled a meeting with the client to explain the situation. I provided a clear, honest explanation of the issue, the steps we were taking to resolve it, and the revised timeline. Additionally, I offered potential solutions to mitigate the impact, such as prioritizing certain deliverables. By focusing on the proactive measures we were taking, I was able to maintain the client’s trust and manage expectations effectively.
Question:
How do you ensure effective communication within a distributed or remote team?
Answer:
Effective communication in a distributed or remote team starts with setting clear expectations for communication channels and frequency. I prefer using a combination of asynchronous tools like email and collaboration platforms (e.g., Slack, Teams) along with regular check-ins via video conferencing. I also encourage over-communication, especially when working on time-sensitive or complex tasks, to prevent misunderstandings. It’s essential to maintain transparency and ensure everyone has access to the same information. I also make time for one-on-one meetings with team members to ensure they feel supported and aligned with the team’s objectives. This structured communication ensures that everyone stays connected and informed, regardless of location.
Question:
How do you approach setting and achieving long-term goals in your work?
Answer:
When setting long-term goals, I first break them down into smaller, achievable milestones. I create a roadmap with clear timelines and measurable outcomes to track progress. I also regularly review and adjust the plan as needed to stay aligned with changing circumstances or priorities. By focusing on incremental progress and staying flexible, I ensure that I remain on track while maintaining a clear view of the ultimate objective. Regular self-reflection and feedback help me stay motivated and course-correct when necessary.
Question:
Describe a time when you had to persuade others to adopt a new process or idea. How did you gain their buy-in?
Answer:
In a previous project, I introduced a new workflow tool to streamline team collaboration. Some team members were hesitant, so I presented a clear case, demonstrating the tool’s benefits in terms of time-saving and increased efficiency. I provided real-world examples, offered training sessions to ease the transition, and encouraged feedback to make adjustments. By showing the value and ensuring everyone felt supported, I was able to gain their buy-in, and the new process was successfully adopted, improving overall productivity.
Question:
How do you stay updated on industry trends and integrate new knowledge into your work?
Answer:
I stay updated on industry trends by regularly reading relevant blogs, research papers, and attending webinars or conferences. I also participate in professional groups and online forums where industry experts share their insights. When I come across new knowledge or trends that could benefit my work, I assess how they align with my current projects and look for ways to integrate them. Whether it’s adopting new tools, optimizing processes, or improving my skills, I ensure that my work evolves with the latest industry advancements.
Question:
Tell me about a time when you had to manage uncertainty in a project. How did you ensure progress?
Answer:
In one project, we faced uncertainty due to external factors affecting the delivery schedule. To manage the situation, I developed contingency plans by identifying potential risks and outlining alternative solutions. I kept communication lines open with the team and stakeholders, updating them on any developments and progress. By breaking the project down into smaller tasks and focusing on what we could control, we continued making progress. Regular reviews helped us adjust quickly as new information became available, ensuring we stayed as close to the original timeline as possible.
Question:
How do you handle situations where you need to give constructive feedback to a colleague?
Answer:
When giving constructive feedback, I ensure that it is specific, actionable, and focused on behaviors or outcomes, rather than personal attributes. I choose the right time and setting for the conversation to avoid any distractions. I begin by acknowledging the colleague’s strengths and contributions, then explain the area where improvement is needed, providing examples. I offer suggestions for how they can address the issue and express my confidence in their ability to improve. I also make myself available for follow-up support to ensure positive change.
Question:
Can you describe a time when you had to manage a project across different time zones? How did you ensure effective collaboration?
Answer:
In a project involving teams across multiple time zones, I set up a communication plan that accommodated everyone’s working hours. I established overlapping time windows for meetings and made sure to document discussions and decisions for those who couldn’t attend. We used collaborative tools to share updates and progress asynchronously, ensuring that everyone remained informed and engaged. By being mindful of different time zones and leveraging technology, I ensured that the project moved forward smoothly and maintained effective collaboration despite the geographical differences.
Question:
How do you handle high-pressure situations where quick decision-making is required?
Answer:
In high-pressure situations, I remain calm and focus on gathering the most critical information needed to make an informed decision quickly. I prioritize the decision based on urgency, impact, and available resources, and consult with key stakeholders when possible. If there’s not enough time for a thorough review, I rely on past experience and best practices to guide my choices. Once the decision is made, I communicate it clearly to the team and ensure swift execution. I also remain adaptable, ready to course-correct if new information arises.
Question: Describe a time you had to deal with a situation where you had to say "no" to a request from a colleague or client.
Answer: "A colleague requested my assistance on a project with a tight deadline, but I was already committed to other priorities with equally demanding timelines. I explained my current workload and offered alternative solutions, such as connecting them with someone who had the availability or suggesting a revised timeline. While it was important to be helpful, I also recognized the importance of setting realistic expectations and prioritizing commitments."
Question: How do you approach identifying and developing your own strengths and weaknesses?
Answer: "I regularly reflect on my experiences, seeking feedback from colleagues and supervisors to gain insights into my strengths and areas for improvement. I also engage in self-assessment activities and identify opportunities to develop new skills and knowledge through training, mentorship, or challenging assignments. I believe in continuous self-improvement and actively seek opportunities to grow professionally."
Question: Tell me about a time you had to deal with a situation where you made a mistake or error in your work.
Answer: "I made an error in a report that was presented to a client. I took ownership of the mistake, apologized for the oversight, and immediately corrected the error. I also reviewed my work process to identify how the error occurred and implemented measures to prevent similar mistakes in the future. I believe in learning from mistakes and taking proactive steps to improve."
Question: How do you approach building relationships with colleagues from diverse backgrounds and cultures?
Answer: "I value diversity and believe it enriches the workplace. I approach building relationships with colleagues from diverse backgrounds with respect, empathy, and a genuine interest in learning about their perspectives and experiences. I actively listen, communicate openly, and seek opportunities for cultural exchange and understanding."
Question: Give an example of a time you had to work on a project that required you to learn a new skill or technology quickly.
Answer: "I was assigned to a project that required me to learn a new software program within a short timeframe. I utilized online tutorials, consulted with colleagues who had expertise in the program, and dedicated extra time to practice and master the new skill. My ability to learn quickly and adapt to new technologies enabled me to contribute effectively to the project."
Question: How do you handle working in a team environment where there are conflicting personalities or work styles?
Answer: "I view diversity in personalities and work styles as a strength, as it brings different perspectives and approaches to problem-solving. I adapt my communication style to effectively collaborate with individuals with varying preferences, and I focus on finding common ground and shared goals to foster a productive team environment."
Question: What are your preferred methods for staying informed about industry trends and new developments in your field, and how do you apply that knowledge to your work?
Answer: "I stay informed through various channels, including industry publications, professional conferences, online courses, and networking with colleagues and experts. I actively seek out opportunities to learn and apply new knowledge to my work to improve my skills and stay ahead of industry trends."
Question: How do you approach setting priorities and managing your time effectively when faced with multiple competing deadlines and responsibilities?
Answer: "I utilize a combination of prioritization techniques, such as the Eisenhower Matrix (urgent/important) and the Pareto Principle (80/20 rule), to identify the most critical tasks. I also break down large projects into smaller milestones, utilize time management tools, and communicate proactively with stakeholders to ensure alignment and manage expectations."
Question: Tell me about a time you had to take initiative and go above and beyond your regular duties to achieve a goal or solve a problem.
Answer: "I noticed an opportunity to improve a process that was inefficient and time-consuming. I took the initiative to research best practices, develop a proposal for improvement, and presented it to my supervisor. With their approval, I led the implementation of the new process, resulting in significant efficiency gains and cost savings for the company."
Question: What are your salary expectations for this role, and what are your long-term career aspirations within this company or industry?
Answer: "My salary expectations are in the range of [mention your desired range], based on my skills, experience, and research on comparable positions. My long-term career aspirations include [mention your goals, such as leadership roles, specialization in a specific area, or contributing to the company's growth]. I believe this role aligns with my aspirations by providing opportunities for professional development, challenging assignments, and a path for career advancement within the company."
Question:
How do you handle ambiguity in a project when the objectives are not clearly defined?
Answer:
When faced with ambiguity, I first seek clarification by asking key stakeholders for more context and details on the project’s goals. If the objectives are still unclear, I work with the team to define an initial plan based on the available information, setting up short-term goals to move forward. I also maintain open communication with stakeholders and regularly revisit the project plan to ensure we’re on track as more clarity emerges. By staying adaptable and proactively seeking information, I manage ambiguity effectively while keeping the project moving.
Question:
Tell me about a time when you had to manage a project where resources were stretched thin. How did you ensure successful completion?
Answer:
During a resource-constrained project, I focused on prioritizing the most critical tasks and allocated available resources accordingly. I also cross-trained team members to handle multiple roles, which allowed for flexibility in case of any gaps. I communicated clearly with stakeholders about the resource limitations and adjusted the project timeline to reflect realistic delivery dates. By carefully managing the workload and focusing on key objectives, we were able to complete the project successfully, despite limited resources.
Question:
How do you approach decision-making when the data available is insufficient or incomplete?
Answer:
In situations with insufficient data, I rely on a combination of the available information, past experiences, and expert input to guide my decision-making. I assess the potential risks and benefits of each option and consult with colleagues or stakeholders to gather additional insights where possible. If time allows, I may also conduct a quick analysis or pilot to test potential outcomes. Once a decision is made, I remain flexible, ready to adjust course as more data becomes available.
Question:
Describe a time when you led a project that required significant innovation or creativity. How did you foster that within your team?
Answer:
I led a project where we needed to develop a unique solution to address a customer pain point. To foster innovation within the team, I encouraged brainstorming sessions where everyone could contribute ideas, regardless of their role. I created an open environment where team members felt comfortable sharing unconventional ideas. We also researched industry trends and explored new technologies that could be applied to the project. By promoting a collaborative and creative atmosphere, we were able to develop an innovative solution that exceeded customer expectations.
Question:
How do you manage a project where there is a high level of uncertainty and risk?
Answer:
In high-risk projects, I focus on identifying potential risks early through risk assessments and brainstorming sessions with the team. I create contingency plans for the most likely risks and build flexibility into the project timeline to accommodate unexpected changes. Regular check-ins with the team and stakeholders allow us to monitor for emerging risks and adjust the plan as needed. By preparing for uncertainties and maintaining clear communication, I’m able to mitigate risks and keep the project on track.
Question:
Tell me about a time when you had to make a difficult trade-off between cost, quality, and speed in a project. How did you decide?
Answer:
In one project, we faced a situation where the client wanted faster delivery, but this would have required additional resources, increasing the cost. After discussing the options with the team, I evaluated the client’s priorities and proposed a solution that balanced all three factors. We agreed to focus on delivering the most critical features by the deadline while postponing less important tasks to a second phase. This approach allowed us to meet the client’s immediate needs while staying within budget and maintaining quality.
Question:
How do you handle situations where your team is resistant to a new process or tool?
Answer:
When introducing a new process or tool, I start by explaining the rationale behind the change and how it will benefit the team in the long run. I offer training and support to ensure everyone feels comfortable using the new system and encourage feedback to address any concerns. By involving the team in the implementation process and showing them the value of the change, I reduce resistance and foster a sense of ownership. I also monitor the transition and make adjustments as needed to ensure a smooth adoption.
Question:
Describe a situation where you had to manage a conflict between team members. How did you resolve it?
Answer:
In a previous project, two team members disagreed on the approach to a technical challenge, which was affecting team dynamics. I facilitated a meeting where each person could share their perspective in a structured way. I helped both sides focus on the project’s goals rather than personal differences and encouraged them to find common ground. We eventually agreed on a hybrid solution that incorporated elements from both approaches. By addressing the conflict directly and fostering collaboration, we were able to resolve the issue and improve team cohesion.
Question:
How do you manage scope creep in a project, especially when stakeholders request additional features?
Answer:
To manage scope creep, I establish a clear project scope and deliverables at the outset, which I communicate to all stakeholders. When additional feature requests come in, I assess their impact on the timeline, budget, and resources. If the new requests are critical, I work with stakeholders to adjust the project plan, timelines, or resources accordingly. If the requests are non-essential, I document them for future phases. By maintaining clear boundaries and open communication, I ensure the project stays on track without sacrificing quality.
Question:
Tell me about a time when you had to take initiative on a project without waiting for direction from your manager. What was the result?
Answer:
During one project, I identified an inefficiency in our workflow that was causing delays, but there wasn’t a formal process in place to address it. Instead of waiting for direction, I took the initiative to research potential solutions and proposed a new process to streamline the workflow. I presented it to the team, and after receiving positive feedback, I implemented the changes. The new process significantly reduced delays and improved overall team productivity. Taking the initiative helped solve a critical issue and demonstrated my proactive approach to problem-solving.